Do you have any questions about our products or services? Comments or concerns you would like to share? We’d love to hear from you!

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Choose how to get your questions answered quickly and easily from IV Cellular.

Customer Service
For faster billing, troubleshooting or general information contact Customer Service by online form.
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For faster sales assistance and general information, please contact our Sales department by online form.
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By Phone
To contact us by phone, call 1-800-438-4824 or dial *611 from your IV Cellular phone.


Onsite Repair Locations
Technicians are available at the following location:

Illinois Valley Cellular’s
Wireless Solutions Center (by the river)
200 Riverfront Drive
Marseilles, IL 61341


By Mail
Illinois Valley Cellular
200 Riverfront Drive
Marseilles, IL 61341


In Person
Use our Store Locator to find a IVC Retail or Agent location nearest you.
Find a store


What People Are Saying

Been a customer since 1995 - still loving it! …" Julie Fahning Colby